Effectively Delivering Bad News and Managing Emotions with Gregory Williams
Feb. 27, 2023
In the "Negotiate Anything" podcast, the No. 1 negotiation podcast in the world, Managing Attorney Gregory L. Williams recently discussed "Effectively Delivering Bad News and Managing Emotions" with host Kwame Christian. This conversation covered three critical components that are applicable in the context of estate planning or estate administration.
When we are helping people navigate the stress of losing a loved one, we prioritize these same components in our work:
First, we approach every case with empathy and compassion, prioritizing our clients' emotional needs and helping them cope with their loss or think through how their death may affect the loved ones they’ll leave behind.
Secondly, we communicate honestly and clearly, stating hard truths in a direct and respectful manner, without any ambiguity or suggestion. This approach ensures that our clients have accurate information and realistic expectations of the process.
Lastly, we excel in resolving conflicts between family members and other interested parties, navigating emotional and challenging situations with skill and professionalism.
If you're interested in learning more about how we can help you with empathy and professionalism, we encourage you to listen to the "Negotiate Anything" podcast episode and reach out to our office. We look forward to assisting you during this difficult time and helping you achieve a successful resolution
Listen to the full podcast episode on Spotify HERE.